Frequently Asked Questions

Book your Online Demonstration to get started

Our Holiday Onboarding Team will design an implementation plan suitable for your business prior to your scheduled go live date. We ensure your team is confident with our solutions with ongoing support across our range of integrated solutions. 

During our proposal phase, we will discuss your business requirements and create an implementation plan to support your business outlining all requirements for a smooth transition. We will work with your team to implement each solution to your business over a 2 to 6 week period depending on your installation requirements, training plan and size of your portfolio.  Your account manager will ensure your installation, data conversion if required, new website design and training are delivered to your team with peace of mind that you are supported by the Sherlock team. 

Whenever you are ready to make changes to your business, we are ready to welcome you to our portfolio. In most trust accounting changeovers, we would recommend running your End of Month in one solution, we will convert the data into our solutions overnight and your business will start trading in our software with your trainer with ease and reassurance.

No, we are an all inclusive solution provider. In order for our booking engine and channel management solutions to work, our integration is end to end from the Trust Account to Booking Engine, Website and Channel Management. 


However if you would like to implement our Digital Marketing and Website technology, we can design a  Holiday Website with any booking engine provider, we simply integrate your beautifully crafted website with your booking engine.  We assist hundreds of properties with Optimisation whether we are your all inclusive partner or your digital marketing specialist, our experience, knowledge and solutions can grow your business. 

Our licensing fees are priced based on the number of properties in your portfolio and have been created to reduce technology costs to your business direct. We charge a service fee percentage per booking with a max. cap directly to the traveller to include our all inclusive product range and features. Website Hosting and Digital Marketing packages are charged separately offering a range of packages suitable for your target audience and online strategy. We personalise our quotations based on the requirements of each business. Get in touch to learn more.

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Making the Switch to Sherlock Holidays is simple, let us know how we can assist you. We make the transition easy to our portfolio.